F A Q ‘ S

frequently asked questions

Answers to some of our more frequently asked questions are below. If you have any additional questions or need clarification, please email us.

Our order policies, shipping information and terms of service can be found on our Terms and Conditions page. We strongly recommend reviewing this information in addition to the information below.

Our Privacy Policy, can be found here.

WHAT’S THE DIFFERENCE BETWEEN CUSTOM AND SEMI-CUSTOM WEDDING INVITATIONS?

Semi-custom invitation suites are pre-designed. The artwork is already chosen and the design is sold as-is.
   •In some cases the color of the fonts and artwork can be re-colored to match your wedding or event palette.
   •Fonts can be changed to suit your tastes
   •Wording can be revised to meet your needs

Custom invitation suites are designed from scratch based on your wedding theme and color palette. The artwork is created based on this information.
   •The color of the fonts and some artwork can be colored to match your wedding or event palette.
   •Fonts can be chosen to suit your tastes
   •Wording is based on your needs.

CAN YOU MATCH MY COLORS EXACTLY?

We do our absolute best to match your palette colors. If you need a match to a specific color or colors, we ask you to provide us with a Pantone, HEX, CMYK, or RGB code. Please remember several factors can affect how color is displayed on your screen or in the final printed material. We cannot be responsible for these variances.

WHAT IS YOUR ORDER MINIMUM FOR INVITATIONS?

Unless noted, our order minimum is $750 for semi-custom invitations.
Custom invitations start at $2,500 + printing and materials.

WHAT IS YOUR PROCESS?

Please visit this page for my semi-custom process.

Please visit this page for my custom invitation process.

DO YOU OFFER DAY-OF ITEMS LIKE SIGNS, PROGRAMS OR MENUS?

Absolutely! Please visit this page for more information on my wedding day services.

DO YOU OFFER DIGITAL FILES OF YOUR SUITES?

I do not offer printable invitations.

WHAT IS YOUR TURNAROUND TIME?

Turnaround and processing times vary depending on the print process and type of suite you order.

If you are looking for semi-custom suites, please allow 6-8 weeks before your mailing date.
For semi-custom, anything with less than 6 weeks to produce is considered a rush and additional fees will be added to your invoice. Usually this is an additional 25% to 50% of your order total.

If you are looking for custom invitations, please allow a minimum of 10 months before your mailing date.
Due to the nature of custom invitations I will not consider anything with less than 8 months of turnaround time.

WHAT PRINT METHODS DO YOU OFFER?

Our print methods extend way beyond flat printing. For the couple who likes to think outside of the box, we offer several print methods including:

   • Foils: digital and hot stamped
   • Letterpress & blind letterpress
   • White ink
   • Embossing (no color)
   • Thermography
   • CMYK over white ink
   • UV printing on acrylic

A wide range of colored cover stocks can be utilized to achieve stunning results. Suites are priced accordingly.

WHAT PAPER TYPES AND COLORS DO YOU OFFER?

We offer paper from some of the best mills in the world: Neenah, Gmund and Mohawk to name a few. Paper selection is a very personal choice and we offer FSC certified paper, Recycled, 100% Cotton and even some wood papers.

Color Selection includes well over 250 colors. Papers come in matte, metallic, and other specialty textures and finishes.

Envelopes come in a wide range of colors but are limited to the styles, colors and sizes offered by suppliers. Custom envelope conversion is available for an additional fee.

DO YOU OFFER ACRYLIC INVITATIONS?

We do! We offer standard 1/8″ acrylic. We can print with the following methods:

•All white ink
•Full Color
•Foil Stamp
•Laser engraved with color fill

We do not keep acrylic invitation samples in stock.